A government website is one of the most relationship-dense sites on the internet. A single city site may represent dozens of departments, hundreds of services, multiple physical locations, elected officials, boards and commissions, recurring public meetings, forms,...
When a city, county or public agency plans a website project, the instinct is often to look for the largest available vendor. Big firms bring depth, process and a long client list. But procurement teams are increasingly discovering that local government technology...
Ask an AI assistant when your city’s next planning commission meeting is, or what a building permit costs in your county, and you will get an answer. The question worth asking as a public agency is where that answer came from — your website, a news article from...
Most website audits handed to public agencies are SEO audits wearing a broader title. They report keyword rankings, missing meta descriptions and a crawl error list, then recommend a redesign. Useful, but incomplete — they say nothing about whether a resident using a...
Public agencies publish an enormous amount of information: budgets, ordinances, permits, fee schedules, meeting agendas, program eligibility, service hours, contact directories. Most of it is accurate. Much of it is effectively invisible. The gap between publishing...
