Frequently Asked Questions
Does SETN replace my SEO plugin?
Not necessarily. SETN is designed to coexist with supported SEO providers and can defer overlapping responsibilities while continuing its Knowledge Graph and relationship features.
Does SETN guarantee AI citations or rankings?
No. SETN helps create clearer structured knowledge and machine-readable context, but no plugin can guarantee inclusion, rankings, citations, or recommendations by an AI platform.
Can I move my license?
Yes, subject to your plan and seat limits. Disconnect the old domain where required, then activate the replacement site.
Will my settings survive an upgrade?
Standard SETN upgrades are designed to preserve configuration. Maintain backups and test significant upgrades on staging when practical.
Can I use SETN with Yoast, Rank Math, or AIOSEO?
Yes, supported providers can operate with SETN through provider-aware compatibility behavior.
What happens if I cancel a paid subscription?
Access to future licensed updates, support, or subscription-based services may end according to your plan terms. Review the current licensing terms for exact behavior.
Contact Support
Use SETN Support for installation, activation, product behavior, compatibility, update, and configuration questions.
Before opening a ticket, review the relevant documentation and Troubleshooting guide. Include your site environment, versions, error message, and clear reproduction steps.
Report a Bug
Use the bug-report form when you can reproduce behavior that appears to be a product defect.
Include the SETN version, WordPress/PHP versions, active SEO provider, steps to reproduce, expected result, actual result, and whether the issue occurs with other plugins disabled on staging.
Request a Feature
Feature requests should describe the user problem first, followed by the desired workflow or outcome.
Explain who would benefit, how often the need occurs, and whether you currently use a workaround.
Security
Potential security vulnerabilities should be reported through the dedicated SETN security process rather than public support channels.
Do not publish exploit details, credentials, customer data, or other sensitive information in public bug reports.